To,
The Manager,
Customer Care,
HINDUSTHAN UNILEVER LTD.
Sir,
We are drinking the pure water from your company's water purifier, but
it is so problematic we had no idea. The battery was red yesterday at
10 AM, we contacted the local dealer (M/S Nanak Enterprises) to supply
the battery as early as possible as the purifier got stopped totally.
A drop of water could not purified from it. But now, it is today 02-00
PM your dealer could not arrange to change the battery at all. Now, it
is very unfortunate that for a Company like you, can not take the
responsibility to serve such persons like us and in electronic media
you are broadcasting some big dialog. Some of your dealers and
distributors like this Siliguri in West Bengal can not promise to give
us the service what you are asking for. We contacted the person named
Mr. (contact no.9093672249) who said that we can complain wherever we
want. It is very much unsatisfactory from your side and now we are
thinking to set for another company's purifier instead of your
purifier. It is also stated that we are using the purifier in our
State Govt. office also and drink water by ten staffs and officers.
It is now in your court. You may resolve the problem as early as
possible and give us the opportunity to drink the puriest water as we
drank earlier.
Thanking You,
The Officers and Staffs of
The Assistant Director of Agriculture
(Soil Conservation),
Kanailal Dutta Road, Hakimpara
Siliguri, Darjeeling
West Bengal
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