TATA WALKY & PHOTON PLUS
EXCESSIVE BILL OF PHOTON PLUS

I RECEIVED ONE BILL FOR MY A/C NO.937291336 REGARDING PHOTON PLUS NO.9230100747 RS.1462.93 & WALKY NO.033-65002475 FOR RS.255.62 FOR THE MONTH OF NOV'12. I LODGED REPEATED QUERIES SINCE MY PHOTON PLUS CHARGING WAS EXCESSIVE. I SURRENDERED PHOTON PLUS ON 18.11.2012 AND DID NOT USE IT 7 DAYS PRIOR TO THAT. THEN WHY THIS EXCESSIVE BILLING? I ASKED FOR DETAILS OF USAGE. THAT WAS NOT PROVIDED DESPITE REPEATED REQUESTS. FINALLY I WAS ADVISED THAT OUTSTANDING AGAINST TATA PHOTON IS NIL. I CHECKED ACCOUNT AND I FOUND THAT THE OUTSTANDING CONTINUES TO SHOW RS.1725.99. I AGAIN REQUESTED LISTEN@TATAINDICOM.COM TO REVISE THE BILL. THEY SENT THE MAIL TODAY THAT MY OUTSTANDING AGAINST PHOTON IS RS.1462.93. MY GRIEVANCE INSTEAD OF BEING REDRESSED WAS AGGRAVATED THROUGH YOUR REPEATED FALSE PROMISES & ASSURANCES. I AM FED UP WITH U. I AM LODGING THIS COMPLAINT WITH THE HOPE THAT THIS TIME IT WILL BE PROPERLY REDRESSED. IF YOU DO NOT RESPONSE POSITIVELY OR SUBMIT THE EXACT USAGE TIME I SHALL RESORT TO FURTHER LEGAL ACTION HOLDING YOU ACCOUNTABLE FOR THE CONTINUOUS HARASSMENT & MENTAL AGONY.

DEBMALYA MITRA

9831886631

E-MAIL ID - dbmalya@gmail.com.

dt.22.12.2012

Company: TATA WALKY & PHOTON PLUS
Country: India
State: West Bengal
City: South 24 Parganas

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