BITS Pilani
Non refund of money paid through online transaction for admission

I tried to fill the application form for BITS Pilani through its website.

For the same, I made the payment of Rs.1020/- through net banking.

The money got debited from my account but as soon as the control returned from the bank site to the institute site, the "page cannot be displayed" error appeared and the application procedure didnt complete successfully.

After inquiry I found out that the money was successfully debited form bank's side but the institute didnt reflect the same and hence didnot even accept my application form.

I even got a written proof of it from bank's side.

I followed up for the same to the institution as well, masde several phone calls, e-mailed them and even faxed the bank account statement and the written letter from their end bt no one from the Bits Pilani end reverted or even replied at all.

Finally I had to repay the money by DD to complete my application procedure.

Company: BITS Pilani
Country: India

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