AquaSure-Platinum Elegant UV water purifier
Not working properly

Dear Sir/Madam,

I am K.V.R Murty from Bhubaneswar. I purchased an Aqua sure platinum

water purifier on 3rd December. The machine worked for five days

after installation. Then it stopped working. After complaining to the

service centre they send a mechanic who don't know anything about the

machine. He simply said that the purifier was alright. But within 4-5

days it again stopped working. When I call the service centre, they

simply disconnect the call.

It is very very shame for me being the customer of such a reputed

organisation who establish its fame through out the world. Moreover your

franchise office gives complaint number over phone are not traceable in

complaint register of the branch. When, what time, who is attending the

telephone calls are not known to complainer.

At last, considering the above facts, it is requested to your

organisation to sort out the problem immediately within 3-4 days, if

required by replacing the new one without any charge or refund my money back to keep good business relationship/reputation of the organisation. Otherwise there

are many more ways to deal the matter.

Company: AquaSure-Platinum Elegant UV water purifier
Country: India

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