Dear Sir/Madam,
I am K.V.R Murty from Bhubaneswar. I purchased an Aqua sure platinum
water purifier on 3rd December. The machine worked for five days
after installation. Then it stopped working. After complaining to the
service centre they send a mechanic who don't know anything about the
machine. He simply said that the purifier was alright. But within 4-5
days it again stopped working. When I call the service centre, they
simply disconnect the call.
It is very very shame for me being the customer of such a reputed
organisation who establish its fame through out the world. Moreover your
franchise office gives complaint number over phone are not traceable in
complaint register of the branch. When, what time, who is attending the
telephone calls are not known to complainer.
At last, considering the above facts, it is requested to your
organisation to sort out the problem immediately within 3-4 days, if
required by replacing the new one without any charge or refund my money back to keep good business relationship/reputation of the organisation. Otherwise there
are many more ways to deal the matter.
0 comments