Nokia 3230
Defective mobile and poor service!

I purchased a Nokia 3230 under IMEI No.352740013126847 on 06-12 from a showroom in N.I.T Faridabad.

Then there start problem occurring in the phone, keys didn't work properly and FM was also not working.

On 26-02 I went to the nokia service center in Nehru Ground, faridabad. Service center's name & addr is as MODCAD COMMUNICATION, A-21, NEHRU GROUND, FARIDABAD. I told them problems m facing in phone, they told me come in evening &collect ur phone, when I went dare in evening they said they have sent the phone to Delhi, come after 2 days. after 2 days when I go dare they said come after 7 days. Then after that they said Ist come on 12-03. When I went there on march 12, they show a other cell under IMEI No. 355694000133943 and said Nokia has issued this cell 2 me. I checked the cell there was few scratches on the body, I told them that they r giving me old cell I want my cell phone back, They said that cell was unable to repair, I have to take this cell only, they said this is fine, I didn't have the battery at that time so I have to take that cell to my home to check it when on the cell I found that there were occurring more problems in this, in this cell also FM was not working also dare was occurring problem at time of making call.

In the evening I went back to the service center and told them about these problems they said they can”t do anything, then I told them to return my cell back 2 me, I have not take this cell with me, I want my cell back. then a employee over there named Rahul start shouting at me he said just take this cell or do whatever u want, I told him 2 give back my cell to me otherwise I have made a complaint, then he said do one thing go 2 police and register a complaint against us. you can easily handle that. I put that cell over there n came back to my home...

On 16-03 I got a letter FM them at my home stating that I have 2 collect my cellphone with in 10 days otherwise they will not be responsible for the same.

I again went 2 service center on march 16th, i asked them that why they have send the letter, I have not take this phone, I want my cell back, then Rahul, INDU and all remaining employees over there stood up n start fighting with me, Rahul start abusing me.

I came back and decided 2 register a complaint against them then a friend of mine told me first 2 let u about this problem, u would definitely sort out the problem, so I decided to do so that have Ii write 2 u... 2 help me out or I have 2 take them 2 court...

Company: Nokia 3230
Country: India

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