Nokia 3250
Non replacement of set as promised by Nokia

This is Pankaj Sharma working as A Senior officer In MNC (BVCPSI) writing in reference to Job sheet # 1200187447.

It is very sad to say that I have been cheated on by Nokia Company. I complained about my cellphone (Nokia 3250) not working and was asked to submit my cell phone Nokia 3250 for repairing on date 12 july and was promised the return date after repair as 15 july.

However it is very disappointing that nobody bothers to look into repair of my phone and I have been without phone for last two months, Every time I visit the Nokia Customer care center (Sector 2) branch, I am promised to replace the phone and given a date to visit and take the same. The job sheet has the following faults noted poor fit, display color issue and memory card related issue.

Today again I was asked to come and take the replacement, . However on reaching the site, Mr. Rishu responded very casually that he doesn’t have the stock and will be available either next week or another week

It is highly disappointing that every time Mr Rishu being a customer care help is not helping in any way.

Company: Nokia 3250
Country: India

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