Nokia 6600
Failure to repair or replace mobile

I purchased nokia mobile model 6600 on dated 07/04 from m/s a.v. Enterprises raghubir nagar, delhi-27 in rs. 9200/- against bill no. 616.

On 17/07, my mobile stop working (not to switch on), for repair i deposited my set at nokia authorized service centre - m/s care zone - tagore garden delhi - 27 through my assistant mr. Sanjeev kohli hari nagar delhi.

Service centre person give me delivery date 28/07. On that day i call for my set status. They told me that my set is now in ok condition. I also check my job sheet status on nokia site. Site also shown set repaired. When i reach at care zone to collect this set i found my set is not in working condition. Service person demand two more days time for repair.

After two days i received a call from nokia that my mobile is liquid damage and not in repairable condition.

I surprised that on 28/07 nokia site shown my set in repaired condition and they call me for delivery. And now they are saying my set is beyond repair.

If my set is liquid damage why they not call me between 17/07 to 28/07 and why they inform me that set is repaired and why nokia site shown my job sheet status as repaired.

Till today set laying at service center and they are not giving proper answer.

Company: Nokia 6600
Country: India

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