Nokia 9500
Poor service

I purchased a new 9500 from Teleworld at PD-29A, Pitam Pura, Delhi-34. Vide Bill No.6817 dated 10-09 against EMI no.354306002016981 for Rs.25000/- to change my old 9500.

• My phone got faulty as DEAD HANDSET mentioned on Job Sheet No.1300076925 dated 06-11 with HCL Care Centre at East Patel Nagar against Which I got back new handset after 2 days.

• Again it was deposited same place vide Job sheet No.1300077269 dated 10-11 at same place for new trouble of BLANK DISPLAY and UI PROBLEM against which I received new handset on 04-12.

• Third time it was deposited with your good office at same place with the new problem NO NETWORK vide Job Sheet No.1300085611 dated 01-02 against which I received back a new replacement phone on 02-03.

• Finally yesterday there was a new trouble in my 9500 as Battery shows Full but my phone gets reboot in between the conversation and shows connected to the phone but it hangs and no key function is there and most of the calls are one sided that I cannot listen the caller but he can listen.

I deposited this 9500 with your esteemed organization vide Job Sheet No.1300090603 dated 16-03 vide EMI No.354306002216409 along with battery and I request you that I am in no need of this phone 9500 a Business Phone there for I Demand for refund against the same.

I am really dissatisfied with Nokia Products and Services by HCL Customer Care. I may Also Mention that Nokia has already started losing its customers as Quality standards are not maintained by NOKIA.

Company: Nokia 9500
Country: India

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