Nokia
Very poor customer care

Nokia had minted money. They keep introducing new models so that they can keep on cheating people. I have an old model 6385. I had some minor problems. I was asked to go to the service centre. There I had to wait for a long time. Finally two ladies smiled beautifully to tell me that the my model is outdated and the spare part is not available. The way they told that the model is an old model can make you shrink to the size of anant. I had bought this model just in 2003 for Rs.7500 and I would like to use it for a long time. They should bring instruments in which new services can be added. Nokia will not do it because their profit will not improve.

Company: Nokia
Country: India

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