Nokia
Poor quality of Nokia products

I bought new N73 music edition mobile on 24th March. In 3 days I found that I was not able to call using the handsfree provided with it. As suggested I visited Nokia care center in Koramangla, Bangalore. They told that handsfree is defective and will be replaced with new one. Replacement will take 1 month. After one month I collected the handsfree but found that problem was still there. Then they checked the phone and told to visit Nokia care level 3 center in SV plaza. I went there and submitted the handset for 3 days. They did not provide any stand by handset so I had to buy new one. After 3 days they called me and told handset was ready. When I went to collect it and checked it was not working. Those are really stupid guys. Just update the software and calls customers that problem is fixed. Then again they told to wait for 2 more days. After two days they told that motherboard of phone is defective and will be replaced in 15 working days. Now when I call no one picks the phone itself. This is the quality and service of nokia.

I advise to avoid high end nokia phones. low end phones may be good and at least you will not feel that big money is wasted. The reason I think of poor quality is because of competition they are not focusing on testing the products.

Company: Nokia
Country: India

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