Bag It Today - India Today Group
Selling Outdated BlackBerry Cells

How about buying a Blackberry phone worth Rs 13K for Rs 6K only? Quite a mouth-watering proposition right?? Well, I had my doubts that the offer is too good to be true, but when a company like India Today was giving me this offer, I blindly went ahead with the offer, only to find out, that indeed, the offer was far from being TRUE.

To share my grievances in a nut-shell, I ordered for a BLACKBERRY 8830 from BagItToday.com, a shopping portal run by none other than India Today Group on the 4th of March (order no TRNPL/DLI/10-11/342555). When the phone finally came in my hands on the 16th of March, to my UTTER DISBELIEF, I was handed over a phone which didnt have a camera or any ear-phones and a Phone which was totally outdated in nature (this model was released in which I realised only later)!

I called up the company's service centre and they have asked me to courier the phone back and have promised to reimburse the money in 21days. But this is just a oral committment and they havent been acknowledging the same through a mail, despite me writing to them multiple times until now. Also, only Blue Dart has agreed to ship a mobile phone for which, they are charging as much as Rs 2200, this is something the Online portal is not ready to bear. Which means, I have to bear shipping charges, which are almost 40% of the cost of the phone! (I'd paid Rs 300 while ordering the phone).

With the Blackberry-rage around, this company is really going all-out to mislead people in buying an out-dated piece (who's value in today's time would not be more than a couple of grands). I have other business commitments too and I am sick and tired of writing mails and making calls to these lousy people. I not only seek justice, but I also want thousands of naive online customers like me to NOT BE CHEATED by yet another online-scam.

Thanks & Regards,

Dhiren Shah

M: 9870069698

Company: Bag It Today - India Today Group
Country: India

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