Bajaj
Damaged product and inappropriate Service

Dear Sir/Madam,

I have purchased Bajaj Room heater in Dec. Element of heater was defective and it was not working propoerly.

I called customer servise and logged complaint # 884518 at around 10 Jan. Techician came and repaired (just by jugad) mentioning he does not have new element. Device stopped working after 3-4 days. I called customer care again and raised another complaint # 907283 on 18 Jan.

Technician visited at 10 AM in morning and after checking the heater, technician told that he does not have element of room heater and will be back by 4 PM. After that he never turned up.

I kept on calling Bajaj Customer care, KM enterprises, Area Manager etc but no one looked intersted to listen the problem/resolve the issue. They just kept on saying we do not have required Part and we can not provide stand by/new heater.

I have contacted at following numbers

1-800-222252

0120-6484730 - KM Enterprises

9999409835 - Sarvesh

9818894466 - Anurag

9810990508 - Sanjay kuma

Company: Bajaj
Country: India
State: Uttar Pradesh
City: Ghaziabad

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