Nokia India
Pathetic after sales service

I had purchased a Nokia N-73 Music edition paying Rs. 20, 000. Within two months of use the incoming and outgoing audio started giving problem and I had to use the headset to make and recieve the calls. I gave the Handset to Nokia care st District Centre Janak Puri New Delhi and after 7 days of daily visit to them I was told that the set can't be repaired as It has got some liquid damage, I asked them to show me that damage which they point blank refused and instead asked me to leave the premises with my handset. I took my handset and went to HCL Infinet in Patel Nagar New Delhi. There they said that they cant accept the set because the mic from the set is missing. It was a shocking news to me that the Nokia care center in Janak Puri has not only spoiled my set they have also "Stolen" the mic from the handset. I called up the Nokia care center and you will be surprised what they told me. "India being a humid country its possible that moisture might creep into the phone without the knowledge of the customer." So why did Nokia launch a product in India which was not suitable for Indian condition. Isn't it a fraud with the trust of unsuspecting customer from a company like Nokia?

Today I am stranded with a most expensive phone. So friends before you buy a Nokia product just think twice?

Company: Nokia India
Country: India

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