Nokia / Model C7-00
Problem with SMS sending

1) i HAD PURCASED A C7 NOKIA MODEL ON 18 DEC. 2) AM FACING PROBLEM ON SENDING SMS AFTER ABT 3 MONTHS OF USE. 3) APPROACHED NOKIA CARE IN APRIL WHO HAD THEN FORMATTED THE PHONE AND RE-INSTALLED A SOFTWARE AND RESTORED SMS SENDING. 4) HOWEVER, THE SAME PROBLEM OCCURED IN JULY AND AGAIN NOKIA CARE HAD FOLLOWED SAME PROCEDURE OF FORMATTING AND INSTALLED SYMBIAN ANNA, AND RESTORED SMS SENDING AGAIN. 5) THIS TIME ON 17 jAN SAME PROBLEM HAS OCCURED!!

MY QUESTION IS WHY THIS PROBLEM IS REPEATING, INSPITE OF ASSURANCE FROM NOKIA CARE THAT THIS PROBLEM SHALL NOT RECURE AGAIN? THIS TIME THEY SHALL ALSO CHARGE ME FOR ANY ASSISTANCE, AS ONE YEAR WARRENTY IS NOW OVER. AM SURE THAT HIS IS A HARDWARE PROBLEM

REQUEST TO PLEASE PROVIDE HELP AND ARRANGE REPLACEMENT OF THIS DEFECTIVE HANDSET, WITH A NEW HANDSET. EXPECTING A PROMPT RESPONSE FROM NOKIA. REGARDS,

S. BANERJEE (MOB. 09811669204 / 09910882789)

CUST ID : 117488551

Company: Nokia / Model C7-00
Country: India

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