Nokia N72
Hanging & virus problem!

I have bought a brand new Nokia N72 as a gift for my father in March'07 (only 4 months back). Now, just after 4 months of its purchase, it is started showing severe problem of hanging. I have given it to Preet vihar Nokia care center twice. Every time they serviced the mobile (upgraded the software) and told us to format the Memory chip thru a software. I asked them to format it in Nokia care center itself which he denied. I asked the guy to give me some contact of the place from where I could get the memory chip formated thru a software. He was not having that also. Now, where should we go to get the phone rectified. If I insert the memory chip without formatting, handset screen pops-up with a message " Infected by something". Please suggest what to do now. My precious gift to my father is ruining this badly. Please Help. The mobile was given to:

HCL Nokia Care

Aditya Arcade,

Preet Vihar, Delhi - 110095

Job Card Numbers are - 1101093240 (22nd July'07) & 1101093680 (26th July'07).

Company: Nokia N72
Country: India

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