Onida Classic 631
Not getting battery replacement

I am using Reliance phone since last one year or more. Recently I purchased a Onida Classic 631 Handset in the month of June at Goa, as I lost the earlier handset. Now the Battery has blown off since 16th Sept 07. I visited Onida service center here in Margao Goa. The person here is saying that there no stock of batteries available & they may be available only after 8 Days of booking. this was on 19th Sept. he had not ordered till today 24th Sept.

I visited Reliance Communication Center here in Margao, They also not responding. Since 16th My communication is cut. I can't use my phone. My work is hampering. I failed to understand what's the use of selling the products which are not supported by spare availability. I have to use another phone No 91 9860438222 for communication.

I really wondered reliance is relying on people who does not know how to respond the customer.

Please someone suggest.

Regards,

Manohar Desai.

Sravani Niwas, Ist floor,

Nagmodem, Navelim,

Salcete, GOA -n 403 707.

Mobile No:9860438222

Reliance No:9325372941

Company: Onida Classic 631
Country: India

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