BOSS SLEEK 33
TOUCH SCREEN DEFECT AND IMPROPER GIDANCE BY THE CALL CENTRE EMPLOYEE

I purchased a BOSS 33 Sleek last month and within 15 days the Touch Screen became defective. On speaking with their Cutomer Care that they told me to send the same by courier to KRISHNA TRADERS, PAREL. One of the Customer Care Employee on 19th April misguided me by giving me a wrong picode due to which till date despite of sending it by Speed Post by Regd A.D my mobile hasn't reached KRISHNA TRADERS AND IT IT IS ALMOST A MONTH SINCE DESPATCH. I had stated to theri their customer care that I would go and handover in person, but they refused and said that I will have to send it by courier only.

ORDER NO: 252373

ORDER DATED : 26/03

AMOUNT PAID BY CASH

SENT FOR SERVICE BY COURIER AS PER THE FOLLOWING DETAILS:

DATE OF DESPATCH: 19TH APRIL

AWB NO: EM199217913IN

MODEL: BOSS 33 SLEEK TOUCH SCREEN

AMOUNT PAID RS.3699

It is because of sheer misguidance by their customer care employee my product hasn't still reached them. Hence, I want to be suitably compensated by a new replacement immediately or return back my amount.

GANESH IYER

EMAIL ID: iyerganesh11@gmail.com

Cell: 9320071963/9320171963

Company: BOSS SLEEK 33
Country: India
State: Maharashtra
City: Thane

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