Sony India
Improper humiliating response

On 2'th June'011, I went to sony ramnagar road showroom at 2:30 P: M. I enquired about camera HX100v and offered to pay advanceto get it. I told him that it has been launched in india. He told me to get print from the net. I asked him to contact company and ask. He called somebody but I think even he was unaware. So this chap at showroom started insulting me that you must be enquiring about some old discarded model, and started laughing at me. I asked for complaints book, but that was not given. I asked him his name, he refused and started threatning that I will see what you do.

Since past three days, I have been trying tloofree no. from mobile & landline, but every time I get the message that it is incorrect. On trying delhi number, repeatedly, somebody told me that a call will be arranged, but I am still waiting. Is Sony not wanting to sell anything, why are people at showrooms so hostile and fuu of such superiority complex as if they are the kings and we are begging them to please sell us sony products as alms. please reform your policies and bea bit consumer friendly. How can we expect to get services if we are not treated nicely at time of purchasing.

Company: Sony India
Country: India

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