CANON/CANON POWER SHOT SX-130
COMPLAIN AGAINST CANON RETAILER

DEAR SIR,

IT IS TO INFORM YOU THAT, I HAVE PURCHASED ONE CANON POWER SHOT SX-130, VIDE SL. NO:238063000376 FROM ELECTRO SERVICES PVT. LTD, BEJOYDEEP BUILDING, 41, SEVOKE ROAD, SILIGURI-734401, WEST BENGAL, INDIA, TELEFAX:0353-6521515/2530649.ON 27TH MAY VIDE TAX INVOICE NO: ESPL/SLG/11-12/0168.

ON 26TH JUNE WHEN I WANT TO CONNECT MY CAMERA WITH MY LCD, IT HAS BEEN NOTICED THAT THE STEREO AV CABLE, WHICH THEY HAD GIVEN ME WITH MY SET, IS NOT METCHED & I CANT CONNECT MY CAMERA. AFTER THAT, WHEN I CHECKED WITH THE MANNUAL, IT WAS FOUND THAT AS PER MANNUAL, THAT IS “STEREO AV CABLE AVC-DC 400ST” BUT THEY PROVIDE ME AN ORDINARY ONE. ACTUALLY, THEY CHEAT WITH ME OR A CUSTUMER OF CANON.

AFTER THAT, I WANT TO CONTACT WITH THEM, BUT NOBODY WILL LIFT THE PHONE. I AM WORKING WITH LARSEN & TOUBRO LTD, & PRESENTLY POSTED AT DHUPGURI, JALPAIGURI DISTRICT. DUE TO THIS DIRECT CONTACT WITH THEM IS NOT POSSIBLE IN QUICK TIME.

AFTER THAT, I CONTACT WITH CANON CUSTUMER CARE & THEY ADVICED ME TO WRITE A MAIL IN THE PROVIDING MAIL ID: CANONSUPPORT@COECIPL.COM.

AS A CUSTUMER I FEEL THAT THIS TYPE OF RETAILER SPOIL THE REPUTATION, BUSINESS & CUSTUMER SATISFACTION OF SUCH A COMPANNY LIKE CANON.

PL.HELP ME IN THIS REGARD BY ORDERING THEM TO PROVIDE MY AV STEREO CABLE WITH IN

In addition to this I also inform you that, the memory card (LEXAR-4GB, MADE IN CHINA) which they provide me with my camera is corrupted at the time on 07.07.2011 at 11.15 am, when i first time connected it to my PC.ACTULLY WHAT THEY PROVIDE ME IN THE NAME OF CANON, I DONT KNOW.

SO, I REQUESTING YOU PL. INQUIRE THE WHOLE THING.

Thanking you & waiting for positive feedback.

WITH REGARDS & BEST HOPE,

GOUTAM GHOSH,

C/O, MR.PABITRA SARKAR,

BDO OFFICE ROAD, OPPOSITE DAKSHINAYAN CLUB.

DHUPGURI, JALPAIGURI DISTRICT.

PIN-735210, STATE: WEST BENGAL.

MOBILE: 09800048762/09476277051.

Company: CANON/CANON POWER SHOT SX-130
Country: India
State: West Bengal
City: Darjeeling

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