CARRIER AC-Celesta-D 1.5ton
Epair of AC

Our AC was not cooling so we registered a complaint with carrier customer care on saterday 26 june. Next day i.e on 27 june sunday the technicians came from the JANAK PURI SERVICE CENTER of CARRIER and said the AC was low on gas and that we will take it tomorrow. I said you take it today but they said NO WE WILL TAKE IT TOMORROW.On monday they came and said we will get it back on TUESDAY. On tuesday when I called in the morning they said they had not even started reparing our AC and that they will deliver it on WEDNESDAY at 1pm. When I called them on wednesday they said there is some problem with the coil and that we will deliver it around 3 pm. Then they said it will be delivered around 6pm. At 6pm I AGAIN called them and spoke to someone named VIMLA, firstly he did not have manners to speak then he said that AC will come tommrow.then i spoke to the manager of the service station Mr Mohanlal he also did not have any manners and when I said that I will complaint then he said that FIRST U COMPLAINT THEN ONLY WE WILL START REPAIRING YOUR AC. He was not even giving me the complaint number of carrier. And the same service center had serviced our AC on 16th june.By doing all this these people our HARASSING us. Please do something about this asap

Company: CARRIER AC-Celesta-D 1.5ton
Country: India
State: Delhi
City: South West Delhi

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