Vodafone
Irresponsible Behaviour Of customer Care
- 12-10-2007
- 139
Electronics and household app.
I called up at vodafone customer care no. 55666 on 5thDec.07 to enquire about blackberry services plan & i spoke to below mentioned people in a chronological order, first of all no one has idea about the services ..they are not trained enough so as they have a good product knowledge with poor communication skills... moreover everyone put me on hold for a minimum of 5-10 min, took my name & no & disconnected the call, i have the recording as well on my mobile... Even there supervisor who are good for nothing namely
Mr. Pradeep & Jaspal assured a call back & which never had happened...
Names of Executives attended my call:
Bhawna, Manoj, Khushi, Rahul, Pankaj & mala
This is really frustating i have wasted more than an hour in total on these calls & then also i have not get my query responded by these people... this is really frustating... after this i will arrange this article to get into the media ..
Company: Vodafone
Country: India