Sutherland GLobal Services
Irregular service

We have purchased data card 0931577096 to be used for laptop for usage of internet from Reliance Communication in the month of Feb 08. we have paid the amount by cheque on the due date itself, now on we were not able to access the facilty, as we have aslo logged a complaint on 28/4, whihc was not even attended, and we again launched a complaint on 29/4, they have taken up this issue and gave us a Complaint request number as 67781661, we tried for the customer care for the update of restoration of the connection, now they say that the verification is negative so the line has been deactivated.

after getting the connection, that too 2 months used and paid the bill, they are saying negative verifciaton, and more over we have more than 12 connections in the same address, which are all working properly,

need your kind advice like what to do with this, please

thanks & regards

Balajee

Sutherland Global Services

Velachery

Chennai

Then again next bill come with same charges. Nobody is ready to listen. Even we have to wait longer time to register our complaint When they listen all things, they say system is hanged or updated so call one or two hours later. We called so many times, but no use. They do not want to correct bill and now disconnected our card which is of no use.

We have written so many emails. They give me one fax no which never worked and I tried to send fax so many times to them.

With regards,

ACP Marketing Private Limited

Company: Sutherland GLobal Services
Country: India

  <     >