Airtel
Bill Payment Issue

II was having a postpaid connection of airtel (Airtel Number) 9818625265 from last 2-2.5 years and have been making a regular payment online through internet

I carried the number with me when I went abroad and made a payment of my transaction in Nov after which I did not made any payments as I did not receive any bills.

I changed the address and gave the contact number of my family for any issue/concern when suddenly I heard that a lady named “Simran” from airtel is calling them and harassing them continuously

I talked to the lady from USA couple of times and asked her to first open my online account so that I can make an early payment but she said it is closed and she cannot, then I asked her to send the copy of my bill at my email id for verification. Similarly I had a talk with the customer care representative While I was talking with the lady named "Simran" from airtel customer care service and was dealing with the issues through email with someone name 'Anil Kohli" from airtel (mail id gkc_airtel@rediffmail.com) my parents panicky informed me that some lawyer has called up and had asked them to made a payment as some case has been filed against me at teeashazari court in delhi and there will be lot of issues if I don't make the payment. My parents hurriedly made a payment of 4000 (2700 (Bill amount) 1300 (lawyer fee))

Can somebody from airtel tell me as why these happened when I was trying to make a payment, I did not got the chance to verify the details before which my parents had to forcefully made a payment and why I had to pay the fee for the lawyer when I was not escaping from making a payment How can I make a payment if don't receive the bill I don't validate it.

This is sheer harassment since I am not in India and airtel guys were harassing my parents those who don't know actually what happened.

I want someone from airtel to reply or otherwise I will take the case to consumer court for mental harassment and forcefully issuing a case against me and taking the money

Company: Airtel
Country: India

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