Croma ( Oberoi mall ) Goregaon
I have not received motorola mobilefrom last one month

Dear Sir,

I have purchased motorola milestone mobile on Croma store (Oberoi mall) on 10 th Dec and bill number is 135-112413 and after 6 month i found some defect in mobile the i will contact to Public desk (Croma Oberoi mall) that time his gave me wrong address of service centre (Borivali) then i went to service centre (REDINGTON INDIA LTD) on 25 th June for repairing that time service centre lady said you will get mobile in within 7 days but after 1 month i have not received mobile from service centre.then i contacted croma marketing departmnet (Oberoi mall) Mr. Dipender and Mr. Balan both are lier.both said your mobile is ready you collect from Service centre then i reached to service centre that time service executive said your mobile is not ready.dipender and balan not cooperated with customer and giving truthfully answer to customer.last 1 month i daily follow up to service centre but service centre also not cooperated with me.

toady i also follow up to service centre she said mobile not coming from chennai and chennai service centre also couried on friday.

Croma also took 2 years warrenty amt 975 /- extra and mobile price is 21999 Total amt is 22974 /-

Kindly take necessarily action on both centres

Regards

Company: Croma ( Oberoi mall ) Goregaon
Country: India
State: Maharashtra
City: Thane

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