Reebok India
Defective shoes

Sir

I purchased a pair ROCKPORT shoes product no APM1214F from Reebok counter at Bapuji Nagar, Bhubaneswar vide bill no 2591 date 22-07. Surprisingly there was no price tag attached in any shoe. When asked, the man in the cash said that they do not have enough employee to tag it. The computer was out of order. On purchase of five articles, the person in the cash point issued me a hand receipt and received the money and gave the articles stating that after the computer system is restored the bill may be collected from him.

Next day I put on the shoes and went to office. In one hour time of use I found both the soles have cracked and partly detached. At 2 PM on 23-07 I went to the counter and requested him for the receipt. After obtaining the receipt, I showed him the damaged shoes and requested him for exchange. The person in your sales counter collected the receipt from me and said that he would do something after he talks to his senior person. Saying this he went to the first for. After a few minutes, expressing helplessness, he came back and returned me the receipt by putting a seal NO REFUND, NO GUARRENTEE, NO EXCHANGE . This was not printed earlier. He further gave me your mail ID and asked me to mail you.

Another gentleman, Mr Tattwarshi, a young Engineer who was also victim of another fraud was also complaining about his article. His phone number is 09439491239. As learnt from Mr Tatwadarshi a local news reporter of local daily 'The Sambad' has also been victim of deficiency/ fraud as learnt from Mr Tattwadarshi. I have not yet come accross the news reporter.

Thanking You.

Regards.

S Sukla

Deputy Secretary

GA Department

Bhubaneswar, Odisha

Mob:- 09439049495

Company: Reebok India
Country: India
State: Orissa
City: Khordha

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