Dell/ Streak 5
Faulty Device

Purchased Dell Streak 5 from PRIYA GEN NEXT (Sector-14, Main Market, Gurgaon, Haryana)

Date of Purchase : 30-04

Bill No .: PCH/HCL/548

IMEI :354000031449616

Service Tag: H6RLFN1

OS: ANDROID 2.2.2

The mobile device has two major faults :

Screen got Cracks: without any physical assault this mobile device developed multiple cracks on the screen. Almost every user got such complaint and on

visiting Dell Service Center (Galleria Market, Gurgaon), I was very confidently told by executive that device screen broke because of misuse or dropped.

On checking their complaint register it came to my notice every visitor with a Dell streak got the same common complaint and the service center got the

same REPLY for all.

Faulty Hardware/Software: Very unstable hardware, mobile phone restarts while a call is going on. I do face problem while answering Incoming calls, the

screen doesn't get UNLOCKED after multiple attempts. On receiving any call device freezes for 5-8 seconds.

DELL didn't resolve any of my problem, which I was promised while purchasing. Am still living with this faulty DELL STREAK 5.

It has been a lot of frustration being an Owner of such expensive (Rs 25000/-) and faulty mobile device.

Looking for a genuine solution.

Regards

Pradeep Singh Bal

9818393019

Company: Dell/ Streak 5
Country: India
State: Haryana
City: Gurgaon

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