Ephone - boss - 3300
Defective headphone

To

Director.

Order No. 141160

Hi, this is kavita sawant from city of mumbai. we had bought your product ephone boss 3300 by 27/01. When we received product, we got to know that headphone was defective. it was not responding to mobile phone. we have been contacting to customer care executive since 28/01 but nobody was responding well with us. After so many calls, I registered my complaint by varsh & priti (your executive). Complaint no. is 39115. They are promising us since 01/2 that you will be getting the same by next week but till date we have not received the same. I need to ask your management that is this right way of your service or woking. Why r u doing unfair with customers? If you peoples are doing like that, then nobody will buy your product online.

Kindly advise will i get new headphone or not?

hope you will revert urgently with postive reply...!

your quick reply will be highly appreciated...!

Company: Ephone - boss - 3300
Country: India

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