Epson
No response for warrenty replacement

Dear Sir/Madam,

I have purchased Epson Stylus 1100 printer on 26th May.

Serial No is LP4Y002631. but within 2 to 3 days we noticed that output is having some scratches on it for

which I lodged a complaint accordingly. engineer visited my office premises and had a look on it.

He removed some small mechanism wheels and stated porblem is solved. but the same problem remain intact.

Again complaint was logged with the complaint no 112879 on 4th June and was attended. the engineer collected the printout samples for techincal feedback.

but since then we have not received any communication from the service center. When I called again we did not received proper reply as there

is a communication gape within the service centre.

Again as the issuse was not solved, We again contacted to company's toll free no 1800 425 00 11 for the same.

We were asked to contact Mr Lokesh Bhandari Mumbai Manger Epson. for getting Product Replaced.

Even after contacting several time to mumbai office we did not got any reply from any person incharge.

As the printer is newly purchased and has manufacturing defect and not getting any sales service for the same.

So i request you to please look in to the matter at the earliest as I am not able to use the printer for its intended purpose.

Regards

Archies Gallery Malad West

Ankit Savla

91 9821327985

Company: Epson
Country: India
State: Maharashtra
City: Mumbai Suburban

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