Eureka Forbes
Filter in Water purifier not working

We purchased Aqua Sure water purified (18 ltr) in July. I was told that the Filter has to be changed every 6 months. In feb we order for a new Filter Cartridge. The technician came and fitted a Filter Cartridge. After fitting the new cartridge the filtering of water was very slow. We complaint many times but was told that it is not fitted properly. In may again we complaint, our complaint was registered on 17-5 and we were given a complaint no. but no service personnel visited our house. Again on 25th May we gave a complaint so the next day a technician visited our house and told that the filter cartridge is damaged and it can not be replaced for free. This Eureka forbes people are cheaters and they are cheating people of their money as well as health. They are playing with the people's health. The Aqua sure filter does not filter 100%. There is always some particles in the filtered water. Eureka Forbes should stop selling Water purifier. Do not cheat people.

Company: Eureka Forbes
Country: India
State: Maharashtra
City: Thane

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