Eureka Forbes/ Designer Water Purifier
Service Not Attended

Name: Deryck Rodrigues

Mobile: 9819950099

Address: F-601, Raj Legacy, LBS Marg, Vikhroli (West), Mumbai - 400 083

EuroSmil Customer ID: 1006048676

Complain No: 0063044299

I had registered service complain with Eureka Forbes under complain no. 0063044299. I was told by the customer service agent that my complain will be attended within 24-48 hrs.

The complain was registered on 23rd July. Even after 3 days there was no phone call from any Service Partner nor my service was attended.

I have paid full amount towards the 3 years AMC for my water purifier. From few days, I am getting foul smell from the water purifier & this is un-hygenic to myself & my family. I had logged complain to service my water purifier.

I have had similar bad experience with the Eureka Forbes Service Partner (Milind) at Vikhroli (West), Mumbai & he has been taking customers for granted.

Under the above circumstances of not keeping up their commitments & not paying attention to sensitive topic such as hygine & health, I request action against such companies & their partners who have no value to customer commitments.

Company: Eureka Forbes/ Designer Water Purifier
Country: India
State: Maharashtra
City: Mumbai City

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