Name: Deryck Rodrigues
Mobile: 9819950099
Address: F-601, Raj Legacy, LBS Marg, Vikhroli (West), Mumbai - 400 083
EuroSmil Customer ID: 1006048676
Complain No: 0063044299
I had registered service complain with Eureka Forbes under complain no. 0063044299. I was told by the customer service agent that my complain will be attended within 24-48 hrs.
The complain was registered on 23rd July. Even after 3 days there was no phone call from any Service Partner nor my service was attended.
I have paid full amount towards the 3 years AMC for my water purifier. From few days, I am getting foul smell from the water purifier & this is un-hygenic to myself & my family. I had logged complain to service my water purifier.
I have had similar bad experience with the Eureka Forbes Service Partner (Milind) at Vikhroli (West), Mumbai & he has been taking customers for granted.
Under the above circumstances of not keeping up their commitments & not paying attention to sensitive topic such as hygine & health, I request action against such companies & their partners who have no value to customer commitments.
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