Eureka Forbes / Water Purifier
Eureka Forbes Aqua guard is not working

I bought an Aquaguard Enhance RO model on 20th aug. It was working fine just for a month or two. In Nov, the unit was not working properly. The problem was that the unit was going on/off automatically and it was taking hours to purify couple of liters water. I raised the issue with customer care and it was resolved with in a day. I was told by the technician that there is problem with the pre-filter. I thought the problem is resolved but the issue was again came up in just a week time and which is still continued.

Last month the filter stopped working so I called the customer care and logged the complaint. Area Service Manager visited at place and did some modification in the unit. It was working fine for about a month.

Today at night 10 PM, 4th Feb the unit is making lot of noise and not purifying the water.

I am irritated with the purifier.

I request you to replace the model or kindly refund the money I paid you.

Customer ID - 1008661417

Company: Eureka Forbes / Water Purifier
Country: India
State: Tamil Nadu
City: Chennai

  <     >