Eureka Forbes : Water Purifier
Non attendance of Service Complaints

Ntract with your company for servicing of my Aqua Guard. My CM code is 1002483829. I have paid full AMC charges in advance to the company.

I have called on 11th June at help line no 022-39883333 & registered my request for servicing of my Aqua Guard & provided my other details which is asked to me.

I am very sorry to say that nobody has reached my place for servicing... (Request No. 87066142)

I have again call on above no & requested on 16th June, but nobody has reached...

I have again call on above no & requested on 18th June but nobody has reached...

I have again call on above no & requested on 2nd July but nobody has reached...

I have again call on above no & requested on 7th July but nobody has reached...

Day before yesterday, I have dropped a mail at customer care id & with response to same company representative call me yesterday & assured about the visit of service engineer in next 3 hrs... Now its more than 30 hrs... nobody has visited my place or nobody has called me...

Till date nobody has reached my place...

This is the worst experience of my life with any of the service provider co...

The seniors are also not bothered about the customer...

I have dismantled the Aqua Guard & thrown away in dust-bin...

Company: Eureka Forbes : Water Purifier
Country: India
State: Maharashtra
City: Thane

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