Eureka forbs ivory (water purifier)
Manufacturing defect

Dear Sir,

I have purchased the above mentioned machine from Prakash glassware- Rajkot, machine serial No. is 2006373 purchased made on 15.07.2009

The machine wasn’t running smoothly for one month since my purchased, every month it does have problem either with electric circuit or other related instruments

Also, I would like to bring your notice that we got service only after when we made lots of call to company service centre Rajkot & Ahmedabad service centre, there was not continue working for one month without any failure, it seems the machine having manufacturing defect

I have repaired the machine from 7 to 8 times within seven month time, it shows the poor performance of machine

Even last repaired was done on 28th Jan’ 2010 but the machine was running for three days after repairing and till date I haven’t got any support from your service centre

I also would like to inform you that in my residence there have been installed all required safety electrical gadgets

I have mad lots of request to company to repair it properly, but every time after repair its does run only three to four days only, it seems the machine have some serious manufacturing defect

I have followed-up with company service centre or compnay branch to replace the unit as it is having manufacturing defect

I am looking for your support

Regards,

Mahesh Lakhani

9924234399

Company: Eureka forbs ivory (water purifier)
Country: India
State: Gujarat

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