Whirlpool/Refrigerator
Very poor cutomer service

In 2003 I bought a 230 litter fridge (Ice Magic) Till now it stopped working at least 9 times

Now my recent complaint numbers for this fridge are

GB0709001393 (no cooling)

GB0709004626 (again no cooling)

GB0709007734 (again no cooling)

Their customer service engineers are so inefficient/fraud that after above three complaints and in 20 days time they could not fix the problem.

initially they told me that the problem is just a gas blockage and will be fixed by replacing the gas

and they cost estimation was Rs 1125/- (225 900)

now they raised their hands and saying that we can fix it but you will have to pay 1500 more.

so the over all cost of fixing the problem has gone to 2625/-

If I pay 1500/- more then I am invetsing 2625/ on this 6 years old shi**i fridge.

I dont pay any thing then I have lost my 1125/- for nothing.

and they are not ready to return it.

Company: Whirlpool/Refrigerator
Country: India

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