Ezone / Pantaloon Retail
Dealer sent used owen

Hi,

I had purchased a LG Microwave Oven [MODEL: LG MC 8040NSR] on 22 Oc 2011 from eZone showroom at Amanora Park Town, Hadapsar Kharadi Bypass Road, Pune. The advance reciept no / buyers order no:2111000244.

The ezone retailer delivered [Tax Invoice No: 154475145] a used/unpacked piece on 25 Oct.

After calling the showroom multiple times the people in charge promised to replace the piece but despite calls everyday, till today the retailer has not replaced the oven.

I have also lodged a complaint with the customer care unit of Pantaloon Retail [Reference No:] but there has been no action from them as well

I request your intervention in this regard to solve this issue for this wrong malpractice by the retailer. Please let me know any additional information i need to furnish regarding this purchase.

Regards

Saby D'Souza

email: dsouzasf@gmail.com

Cell: 91-9890913068

Tel: 020-41236443

Company: Ezone / Pantaloon Retail
Country: India
State: Maharashtra
City: Pune

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