Ferminator deep freezer
Cheating & Fraud by motherson cilmate system ltd
- 07-12-2012
- 261
Electronics and household app.
From: Sunil Goel
To: Sood Sunil (MCL)
Cc: ahendra agarwal ; Rai Pawan (MCL) ; "Tarun Mohan (MOZAR)""" ; muskanservice
Sent: Friday, 6 July 12:43 PM
Subject: Fw: bangla.food@yahoo.co.in
Dear Sir,
This is 12.40pm & your person is not reached yet time. Kindly see this matter reply to me ASAP.
Regards,
Bangla Foods
&-- Forwarded Message &--
From: Sunil Goel
To: Sood Sunil (MCL)
Cc: Mahendra agarwal ; Rai Pawan (MCL) ; ""Gupta, Tarun Mohan (MOZAR)"" ; muskanservice
Sent: Thursday, 5 July 3:07 PM
Subject: Re: bangla.food@yahoo.co.in
Dear Sir,
This is very harshful that we are facing problem in your deep freezer from last three weeks & calling you ten times in day for repairing it but till the date its not working. The compressor of machine has been changed last week & today your technician again came & told to us that the compressor has to be again change.
After the long discussion with Mr. Vikas (Quality of India), it was decided that if there will be any problem in future after changing compressor tomorrow the deep freezer has to be change.
Regards,
Bangla Foods
From: Sood Sunil (MCL)
To: Mahendra agarwal ; Rai Pawan (MCL) ; "Gupta, Tarun Mohan (MOZAR)"
Cc: "bangla.food@yahoo.co.in" ; muskanservice
Sent: Wednesday, 4 July 3:37 PM
Subject: RE: bangla.food@yahoo.co.in
I have seen your mail, I am taking up with the service franchisee!
With Regards,
Sunil Sood
Business Head Retails Solutions
Motherson Climate System Limited
A-79, Sector-2,
Noida- 201301
Uttar Pardesh (India)
Phone: 91-120-4712501
Mobile:- 91-99999-72289
Email:- sunil.sood@mcl.motherson.com
From: Mahendra agarwal [mailto: iqcorg@yahoo.co.in]
Sent: Wednesday, July 04 3:35 PM
To: Rai Pawan (MCL); Sood Sunil (MCL); Gupta, Tarun Mohan (MOZAR)
Cc: bangla.food@yahoo.co.in
Subject: Re: bangla.food@yahoo.co.in
very surprising to say that there is no one reply to the customer.
Cusotmer is calling more than 100 times in a day. either phone is switch off or no response to the calll
From: Mahendra agarwal
To: "pawan.rai@mcl.motherson.com" ; "sunil.sood@mcl.motherson.com" ; "tarungupta@mozar.motherson.com"
Cc: "bangla.food@yahoo.co.in"
Sent: Wednesday, 4 July 3:31 PM
Subject: Re: bangla.food@yahoo.co.in
No any action has been taken by your company. the customer is facing problems with their customers. The sweets are going to be demmadged. The customer is asking to replace the machine immedietly.
Please take necessary action.
From: Mahendra agarwal
To: "pawan.rai@mcl.motherson.com" ; "sunil.sood@mcl.motherson.com" ; "tarungupta@mozar.motherson.com"
Cc: "bangla.food@yahoo.co.in"
Sent: Monday, 2 July 1:34 PM
Subject: Fw: bangla.food@yahoo.co.in
We are extremely sorry to mentuion that inspite of repeated reminders and several telephonic calls, you have not attended the machine,
The customer is asking to replace the machine, as because they are in a great loss of their business.
&-- Forwarded Message &--
From: Mahendra agarwal
To: "bangla.food@yahoo.co.in"
Sent: Thursday, 21 June 5:24 PM
Subject: Fw: bangla.food@yahoo.co.in
&-- Forwarded Message &--
From: Mahendra agarwal
To: "sunil.sood@mcl.motherson.com" ; "pawan.rai@mcl.motherson.com"
Sent: Thursday, 21 June 5:20 PM
Subject: bangla.food@yahoo.co.in
sunil.sood@mcl.motherson.com,
pawan.rai@mcl.motherson.com,
It is highly regretted that we had purchased Motherson deep freezer on 1/5.since last 15 days the machine is found defective and our stock materials kept in the freezer is also wastage.
What is the company. You are failure to provide service and we are running behind you and your company. If you do not have the service facility you had not to sell the machine in the market.
In regared service very poor service and we as customer have to suffer the loss.
Please arrange to replace the defective parts of the machine immedietly.
Chhaya rustogi
Bangla food R 225 GK-I Delhi
Phone 46181073
9250989309
Company: Ferminator deep freezer
Country: India
State: Delhi
City: South Delhi