Whirl phool A 235 ICe magic
Fridge lock not working

I have purchased whirl phool ice mage a 235 refrigerator on 23-july and found that door lock is not working . i have complained regarding the same to service they have issued SR HD0712014836 they have taken xerox copy of payment slip and images for lock for appliance replacement . and after that they are not evening updating the status . while i called to service they said according to POLICY it will take minimum of 15-30 days to replace.

It's ridiculous to hear word policy while purchasing they wont event let us know any policy about these home appliances.

Customer service executive was sangamesh patil & femal executive.

Its very bad experience not expect from this company at all.

Regards,

jeet

Company: Whirl phool A 235 ICe magic
Country: India
State: Andhra Pradesh
City: Hyderabad

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