Futurebazar.com
PRODUCT NOT DELIVERED INSPITE OF SUCCESSFULL TRANSACTION DONE ALL MOST A WEEK AGO

SIR,

I PLACED A ORDER FOR AKAI 32" LED TV Akai D 20 32 inches HD LED TV

FBID : 2577847 ON 29.06.2011. MY ORDER NO 5029764141. I MADE THE PAYMENT

THROUGH ATOM METHOD FROM MY CREDIT CARD (BELONGING TO HSBC). THE TRANSACTION

ALSO GOT CLEARED ON 1.07.2011. I SENT THE REQUIRED DOCUMENTS .I ALSO

RECEIVED AN EMAIL STATING THEY HAVE RECEIVED AND THE ORDER IS IN PROCESS.

SINCE THEN WHENEVER I AM CORRESPONDING OVER PHONE YOUR CUSTOMER CARE IS

TELLING "EVERYTHING IS READY FOR SHIPMENT AND YOU WILL GET THE PRODUCT

WITHIN 48 HOURS." EVEN ON THE WEBSITE IT SHOWED READY TO SHIP. TODAY WHEN 48

HOURS HAVE CROSSED AND I AM REPORTING, YOUR CUSTOMER CARE IS TELLING ME THAT

IT IS NOT IN THE STOCK. THEN WHY DID YOU TAKE THE ORDER? WHY DID YOU MAKE

THE TRANSACTION WITHOUT NOTIFYING ME THAT IS NOT IN THE STOCK?

&nbs p; &n bsp; IT IS A DEEP SENTIMENTAL ISSUE .I AM

REALLY PUZZLED AND I HAVE LOST ALL FAITH TOWARDS YOU. BESIDES I ALSO FOUND

MANY COMPLAINTS ON WEBSITE REPORTING SIMILAR CASES.

&nbs p; I WANT YOU TO REPLACE (due to

non-availability) MY ORDER FOR AKAI 32" LED WITH SONY 32" LEDSony Bravia

KDL-32EX520 32 inches LED TV OR Sony Bravia KDL-32EX420 32 inches HD LED

TV IMMEDIATELY. I WILL PAY THE EXTRA AMOUNT IF NEEDED ONLY ON CASH ON

DELIVERY BECAUSE I AM TOTALLY SHOCKED AND HURT DEEPLY. EZONE OUTLETS ARE ALL

OVER EVEN BESIDE MY HOUSE BUT AFTER THIS INCIDENT I WILL THINK TWICE BEFORE

SHOPPING.

; &nb sp; & nbsp; Please respond immediately.

Company: Futurebazar.com
Country: India
State: West Bengal

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