Godrej Split AC 1.5
Not attended properly by Godrej Customer Care Dehi

On 16 May mr. Mohd Arbaaz gave me Godrej customer care email ad. as

accdel@eurekaosl.com to send my complaint about my AC.However, my following mail bounced back:

From: "chandra shukla" Add sender to Contacts

To: accdel@eurekaosl.com

Sr. Executive Godrej

My complaint no. is 315994, dt 11May for free service of 1.5 Split AC.

I have lodged third complaint today Mr. Mohd. Arbaaz informed me it would be attended to

on 18 May. He asked me to talk to your local frenchisee, whom I even don't know.

Besides, I have received SMS from Godrej that Co.is not responsible for complaints regd.

locally. He also told me that I can not talk to his senior.

I find this entire pattern of dealing with the customer very unfriendly.

I am a Godrej customer for decades. In last couple of years, I have bought high end Godrej

Washing machine, Split AC, two Window ACs and a 340 litre Fridge.

I certainly need better service than offered by Mr. Arbaaz

CMShukla

I

Company: Godrej Split AC 1.5
Country: India
State: Chandigarh

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