Great eastern appliances private limited, BEHALA
SERVICE, BAD BEHAVIOUR, NEGLIGIANCY

I BOUGHT A FRIDGE FROM GREAT EASTERN APPLIANCES PVT LTD, BEHALA BRANCH ON 26 JULY IT WAS BROKE DOWN ON 24 APRIL IN THE EVENING, ON 25 TH OF APRIL I WENT TO GREAT EASTERN APPLIANCES PVT LTD, BEHALABRANCH AT 10:30 AM AND LODGE A COMPLAIN.THEY NOTE DOWN THE COMPLAIN BUT NO COMPLAIN WAS GIVEN.NO BODY ATTAINED THE COMPLAIN TILL NIGHT, THEN IN NEXT DAY MY WIFE CALLED AT GREATEASTERN APPLIANCES PVT LTD, BEHALA BRANCH THEY RUDELY TOLD THEY CAN NOT DO ANY THING SHE SHOULD COMPLAIN TO GODREJ DIRECTLY THEN I CALLED UP GRET EASTERN APPLIANCES PVT LTD, BEHALA AND THEY SAID THERE WAS NO SUCH COMPLAIN LODGE AT GREAT EASTERN APPLIANCES PVT LTD AND ASKED FOR THE THE DETAIL AGAIN (26 APRIL), AGAIN I GAVE THE DETAIL AND THEY GAVE THE COMPLAIN NO. 2604377642. ON 26 APRIL AT 2:16PM.AND PROMISSED ME TO ATTAIN THE CALL WITHIN 10 HOURS, I WAITED TILL THE NIGHT BUT NO ONE ATTAIN THE CALL.THE VERY NEXT DAY I CALLED UP GODREJ CUSTOMER CAREAT ABOUT 11:30 AM THEY TOLD THAT IT WIILL BE DONE IN 2-3 HOURS AND GAVE A PHONE NUMBER OF THEIR MANAGER MR.SANJIT DAS-9830256723, I CALLED HIM REGARDING THE PROBLEM, HE BEHAVE SO ROUGHLY WITH ME BUT TOLD ME IT WILL BE DONE BY THAT DAY TIL AFTERNOON, AT AROUND 9 PM ONE GODREJ PEOPLE CAME FOR JUST 2 MINUETS EXAMINE & SAID HE WILL DO THE JOB ON MONDAY (30 APRIL). I CALLED SEVERAL TIME TODAY (30 APRIL) EVERY TIME THEY IT WILL DONE NEXT FEW HOURS, NOW IT IS 9:58PM I AM LODGING THIS COMPLAIN TO YOU THAT MY WORK HAS NOT BEEN DONE YET.PLEASE TAKE NECESSARY ACTION AGAINST GREATEASTERN APPLIANCES PVT LTD, BEHALA BRANCH & GODREJ AS WELL AS THEIR MANAGER MR.SANJIT DAS-9830256723. & THE PERSON WHO BEHAVE RUDELY WITH MY WIFE.PLEASE SEND THE COPY OF THIS COMPLAIN TO THE CONCERN COMPANIES HEAD OFFICE ALSO.

REGARDS

RANJAN KARMAKAR

CONTACT NO.-9432867670

Company: Great eastern appliances private limited, BEHALA
Country: India
State: West Bengal
City: South 24 Parganas

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