Haier washing machine
Poor service

I have given complaint to customer care of Haier on my washing machine not working. One person came from comapny next day and informed that it needs to be taken to service center for repair and he will come and take next day. one week no response from him and company phone no one picksup. again gave complaint to customer care and they asked me to contact 9873422287 and I contacted that gentleman he responded immediately and in couple of days they took the machine for repair and informed me that the charges will be Rs.6000/- . after nearly 20 days oen delivery boy came with the machine. it is surprise to me to see that the scraches all over the body of the machine and the plastic portion above the tank chipped off in many places. he gave me the bill for Rs.6000/- which is not having any detail on what for I need to pay that amount. when i contacted the gentleman 9873422287 and he replied me irresponsibly and forced me to accept the machine which I refuced and return back. again logged complaint in customer care and no response till date.

Haier service center in Chennai was good and they takes care of the equipment well while returning back after service. however here it is worst and i decided not to use Haier any more.

thank

venkatesh

9999028691

Company: Haier washing machine
Country: India
State: Delhi
City: West Delhi

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