Hitachi
NON RESPONSE OF MY COMPLAINT

Sir I made a complaint on 20th May that my service is due on the Split AC which I purchased last year from CHROMA Kamla Nagar. The complaint number given is 11052002138 but despite umpteen number of request to attend this complaint, no one has bothered to take action on this. The response of the call center executive is even worse. One person says it will be completed within 48 hours, the other person say it will be attended within 72 hours and the third executive says it will be attended within 7 days. All the deadlines have been over but no one has visited my house to attend my complaint. Can you tell me what shall I do. Iam aforwarding this complaint to consumer forum also to guide me what action can I take as a consumer if such reknown companies beahve like this.

SK Thakur

Model town delhi 110009

9868721654

Company: Hitachi
Country: India
State: Delhi
City: North Delhi

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