Sir I made a complaint on 20th May that my service is due on the Split AC which I purchased last year from CHROMA Kamla Nagar. The complaint number given is 11052002138 but despite umpteen number of request to attend this complaint, no one has bothered to take action on this. The response of the call center executive is even worse. One person says it will be completed within 48 hours, the other person say it will be attended within 72 hours and the third executive says it will be attended within 7 days. All the deadlines have been over but no one has visited my house to attend my complaint. Can you tell me what shall I do. Iam aforwarding this complaint to consumer forum also to guide me what action can I take as a consumer if such reknown companies beahve like this.
SK Thakur
Model town delhi 110009
9868721654
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