HITACHI HOME & LIFE SOLUTIONS (INDIA) LTD - AC MODEL: 1.5 TON SPLIT 5 *
Split AC 1.5 ton 5* sold through Reliance Digital Hyd-62 does not start at all

Split AC does not start. so bad. it does not show any indication. Even worse is that there is no clue.

-The AC model: split, with 1.5 ton and with 5 star rating was sold through Reliance Digital Retail Limited;

-Address: Reliance digital retail limited: Jyothi Acropolis M.No. 1-7-43/220, 221, 236, &237, Mahesh Nagar, ECIL Post, Hyderabad 500062

-Store Phone: 040-42606767

-Customer service : 040-44722222

- Purchase date: 12th April.

- Installed on 15th April.

-Worked until 3rd May.

- Was powered off on 4th May.

- Kept off for until 7th June.

- Powered on on 7th June, Stabilizer was on, but split ac indoor unit does not get the power, and does not start.

- Complained to Reliance Digital on 040-44722222, and registered couple of complaints at this web site as well.

- No service from Reliance Digital even on 9th June until the time of this complaint.

- Called Hitachi customer service - 1800-200-8585 on 8th June, stating the issue that the complaint is not addressed. They said they will contact Reliance Digital. No response.

- Registered the complaint at the store where the AC was sold. - No response.

So my question is when you are unable to service the piece worth of 38, 000.00 why do you operate in INDIA? Do you do the same level of service in JAPAN?

- What is my mistake here? Thinking that product from HITACHI is good is a mistake looks like.

- So I am kept under water for more than 2 days. The problem could be minor, but who is out there to help?

- Please address this issue immediately.

Narayana-9000-53-7573

Kapra, Sainik puri,

Hyderabad-62

Company: HITACHI HOME & LIFE SOLUTIONS (INDIA) LTD - AC MODEL: 1.5 TON SPLIT 5 *
Country: India
State: Andhra Pradesh
City: Hyderabad

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