Airtel Prepaid Connection
Prodiving wrong full talk-tike information by customer care executive

I have airtel prepaid life-time mobile connection. I call to customer care (121) before recharging by phone for full talk-time. One of the customer care executive says its is for Rs.225. I ask them twice, is it Rs.225. He replied yes. So, I recharge my phone. But it was for full talk-time for ISDN dedicated balance. They did not tell me this thing, and I again call to customer care, some says you will get your amount back to local balance. In this way they pass 5 - 6 days. Now, they are saying, that you haven't call to customer care before recharging your phone and speaking rudely..

So, now I am very dis-appointed with customer care.

Company: Airtel Prepaid Connection
Country: India

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