Inconsumercomplaints.com » Electronics and household app. » Review / complaint: Airtel Prepaid Connection - Prodiving wrong full talk-tike information by customer care executive | News #27041

Airtel Prepaid Connection
Prodiving wrong full talk-tike information by customer care executive

I have airtel prepaid life-time mobile connection. I call to customer care (121) before recharging by phone for full talk-time. One of the customer care executive says its is for Rs.225. I ask them twice, is it Rs.225. He replied yes. So, I recharge my phone. But it was for full talk-time for ISDN dedicated balance. They did not tell me this thing, and I again call to customer care, some says you will get your amount back to local balance. In this way they pass 5 - 6 days. Now, they are saying, that you haven't call to customer care before recharging your phone and speaking rudely..

So, now I am very dis-appointed with customer care.


Company: Airtel Prepaid Connection

Country: India

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google