Airtel
Eg disconnection

I have got connection of aittel prepaid since last 04 year back on genuine address. 15-20 days ago, i have recvd a mesg & taped phone from airtel customer care tha your doc. is not ok so pl. you deposite your all relevant doc. to nearest airtel distributor. As a sincere cutomer i have deposited my doc. to nearest distributor on 02.09.2010 and in regular interval i have enquire from them reg sending of doc. because msg was regular coming. on since 10.09.2010 my connection of airtel is discontinued due to non deposite of doc. then i go with local distributor reg the same and he has given me doc. no. 288972.. for talking with customer care.. he asked me that you have to connect with yr mob to c.care. but more than 100 times i have tried to connect c.care but not any response. from other mob i was contacted to customer care and they have given me ref. no. 0911354293. till time not any action taken from airtel c.care. what I do?. pl take n.action

Company: Airtel
Country: India

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