Eureka Forbes
RO purifier stopped working within 4 mnths of purchase. Harrowing experience while dealing with Cust. Care people

I purchased an RO purifier on 24 April. Within 4 mnths it has stopped working... after trying really hard I got hold of Cust. Care exe..

who has been of no help. After 4-5 days of constant harassing telephonic conversations... I am being asked to change some membrane or the other... which will reportedly cost me Rs.2300..my question is after buying a product of rs.10000... why am i being asked to spend another 2300 within 4 mnths ..well under its warranty period?? Does the company have any accountability towards its customers?? the Cust. Care execs who deal with us are the worst behaved people i have ever encountered. Based on this experience.. i will do everything to discourage people to buy an eureka forbes product.

Company: Eureka Forbes
Country: India

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